Privacy Policy

1. Introduction

Infinite Offers (“we,” “us,” or “our”) operates the Infinite Offers platform and related services, including our website and tools for sellers and buyers of real property. We are committed to protecting your personal information in accordance with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation (such as Alberta's PIPA, British Columbia's PIPA, and Quebec's Law 25 where applicable).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, submit a “Get Your Offer” or “List Your Property” form, browse listings, place or receive bids, or otherwise interact with our services.

2. Information We Collect

We collect only the information necessary for the purposes we identify:

• Contact information: name, email address, and phone number when you submit an offer request, list a property, or contact us.
• Property and transaction information: property address, type, estimated value, listing details (beds, baths, sq ft, description, photos if uploaded), timeline to sell, and any notes you provide.
• Bid-related information: if you place an anonymous bid, we collect bid amount, financing status, timeline, and conditions; your identity remains confidential until a bid is accepted, as described in our service.
• Technical and usage information: device and browser information, IP address, and general usage data when you visit our website, as needed for security and to improve our services.

3. Purposes for Collection and Use

We collect and use your personal information for the following purposes:

• To respond to your “Get Your Offer” or “List Your Property” requests and to facilitate anonymous bidding and communications between buyers and sellers.
• To provide, operate, and improve our platform and to connect you with trusted vendors (e.g., lawyers, inspectors, appraisers) where you have requested or agreed to such services.
• To communicate with you about your inquiries, listings, bids, and account-related matters.
• To comply with legal and regulatory obligations and to protect the security and integrity of our services.

We will not use your personal information for purposes other than those identified, except with your consent or as required or permitted by law.

4. Consent

By submitting your information through our forms or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at the details below. Withdrawal may limit our ability to provide you with our services.

5. Disclosure and Sharing

We do not sell your personal information. We may share your information only as follows:

• Service providers: with trusted vendors and service providers (e.g., email delivery, hosting) who assist us in operating our platform, under agreements that require them to protect your information and use it only for the purposes we specify.
• Anonymous bidding: as described in our service, buyer and seller identities are kept confidential until a bid is accepted; we may share only the information necessary to facilitate that process.
• Legal and safety: where required by law, court order, or to protect the rights, property, or safety of Infinite Offers, our users, or the public.

We may transfer or store personal information in Canada or in other countries where our service providers operate; we take steps to ensure that such information receives a level of protection consistent with Canadian privacy law.

6. Retention and Accuracy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. We take reasonable steps to ensure that the personal information we use is accurate and up to date.

7. Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse. These measures include secure transmission, access controls, and training of personnel who handle personal information.

8. Your Rights (Individual Access and Challenging Compliance)

Under Canadian privacy law, you have the right to:

• Request access to the personal information we hold about you and to request correction of inaccurate information.
• Challenge our compliance with this Privacy Policy and file a complaint with us or with the relevant privacy commissioner (e.g., Office of the Privacy Commissioner of Canada for PIPEDA).

To exercise these rights or to ask questions about our practices, please contact our privacy contact at the details below. We will respond within the timeframes required by applicable law.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain session state, improve security, and analyze how our site is used. You can adjust your browser settings to limit or block cookies; some features of our site may not function fully if you do so.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when we make changes. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy, subject to applicable law.

11. Contact Us – Accountability

Infinite Offers is accountable for the personal information under our control. For questions, access requests, or complaints about this Privacy Policy or our practices, please contact:

Infinite Offers Privacy Contact
Email: support@infiniteoffers.com
Phone: +1 (403) 688-0838

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (for PIPEDA) or your provincial privacy commissioner, as applicable.